WhatsApp automation for marketing, sales and support
More sales from every WhatsApp conversation.
Automate campaigns, lead follow-up and customer updates from your own number. Triggered by Google Sheets, Zapier or Shopify.
Prefer a walkthrough? Book a demo →
- No developer
- Your own number
- 0% message markup
Starts from the tools you already use
Google Sheets
Zapier
Shopify
WhatsApp Business Platform- Custom integrations
Meta Tech Provideron the WhatsApp Business Platform✓Official WhatsApp Business Platform (Cloud API)✓Your own number and Meta account✓0% markup on Meta charges✓Free onboarding on every planWHAT YOU GET
Everything you need. Nothing you don’t.
BackCreate Automation
Trigger
Actions
Compliance
Activate
Build Your Flow
Tidy Layout Add Node
On ReplyOn Timeout
SHEET TRIGGERNew Sheet RowWeb leads
SEND MESSAGESend messagelead_welcome_v1
WAIT FOR REPLYWait for ReplyTimeout: 4h
NOTIFY MENotify MeNotify on reply
SEND MESSAGESend messagelead_nudge_v1
WAIT FOR REPLYWait for ReplyTimeout: 1d
ENDEnd Flow
+−⤢
Visual flow builderMessages, waits, reply branches and alerts.
BackCreate Automation
Trigger
Actions
Compliance
Activate
Select Trigger
New Leads Welcome Automation
🇦🇺 Australia🇳🇿 New Zealand
Cart Abandoned● Most RevenueCheckout created, not completed
Order PlacedNew order confirmed
Order PaidPayment confirmed for an order
Order ShippedAll items shipped
Customer CreatedNew customer registered
New Sheet RowRow added to your spreadsheet
Pick a triggerSheet row or Shopify event.
BackCreate Automation
Trigger
Actions
Compliance
Activate
Compliance Review
🇦🇺 Australia● Checks passed
Consent: express or inferred consent needed for commercial messages under the Spam Act 2003
Unsubscribe: required in template
Sender ID: configured
🇳🇿 New Zealand● Checks passed
Consent: required under the Unsolicited Electronic Messages Act 2007
Unsubscribe: required in template
Sender ID: configured
BackContinue
Consent and opt-out checksA checklist per market before launch. Not legal advice.
BackCreate Campaign
Market & Audience
Template
Customize
Compliance
Review & Send
Review & Confirm
CampaignSpring sale · VIP list
Market🇦🇺 Australia
AudienceVIP customers (412)
Templatespring_sale_vip_v2
ScheduleThu 10:00 AM (Australia/Melbourne)
ComplianceSpam Act 2003 checks passed
ESTIMATED COST$30.13412 recipients × $0.0732/msg · 🇦🇺 Australia · marketing templateMeta charges per-message fees directly to your WhatsApp Business account. Undelivered messages are not charged.
I confirm I have consent from all recipients and this campaign complies with applicable laws.
Back Confirm & Send
WhatsApp Previewonline
Spring sale is on, Sarah 🌿
Hi Sarah, as a VIP you get early access to our spring sale: 20% off everything until Sunday.
Reply STOP to opt out10:00 AM Shop the sale
Know the cost firstMeta cost estimate on every campaign.
BackRun detail
Ana R ● completed
Event timeline
Entered node trigger10:42:01 AM · Trigger event: sheet_trigger
Message sent Template: lead_welcome_v110:42:03 AM
Waiting for reply wait_reply10:42:03 AM · Timeout: 4h
Contact replied 10:47:34 AM
Merchant notified notify_merchant10:47:35 AM
Run completed 10:47:35 AM
See every runSent, replied, notified, done.
Inbox● Live
Search conversations…
AllActiveResolved
A
🇳🇿 Ana RYes please, Thursday works
nowT
🇦🇺 Tom WThanks! See you then
12mP
🇦🇺 Priya SCan I change the size?
1hL
🇦🇺 Leo MHi Leo, thanks for your enquiry…
2hA
Ana RLast active now
23h 58m Resolve AUTOMATION New lead welcome
Hi Ana, thanks for your enquiry about a kitchen quote. When suits you for a quick call: today, or later this week?Reply STOP to opt out10:42 AM ✓✓
Later this week please. Thursday morning?10:47 AM
Team notified · assigned to Sam
Thursday 9:30 AM is booked, Ana. Sam will call you then.10:49 AM ✓✓
Yes please, Thursday works 👍10:50 AM
Type a message…
AAna R🇳🇿 New Zealand+64 21 000 457
- Consent Status
- ● Opted In
- Source
- Web form
- Automation
- Lead welcome
One inbox for the teamReplies with full customer context.
BackCreate Template
Category
Content
Variables
Compliance & Submit
Template Content
Text
Hi {{1}}, your booking for {{2}} is confirmed for {{3}}.
Reply YES to confirm or CHANGE to reschedule.
Use {{1}}, {{2}} for dynamic variables. Max 1024 chars. 112/1024Reply YES to confirm or CHANGE to reschedule.
Northline Physio
Marketing templates need an opt-out: add “Reply STOP to opt out” to the footer or a button.
Quick replies: Confirm · Reschedule
WhatsApp Previewtyping…
Booking confirmed
Hi Sarah, your booking for Initial consult is confirmed for Thu 9:30 AM.
Reply YES to confirm or CHANGE to reschedule.
Confirm
Reschedule
Personal at scaleMap template variables to customer fields.
ONE NUMBER, THREE TEAMS
Marketing, sales and support. One WhatsApp.
Campaigns and journeys that start conversations, not just clicks.
- Abandoned cart recovery
- Abandoned checkout recovery
- Browse abandonment
- Welcome series
- Win-back campaigns
- Replenishment reminders
Answer first. Follow up every time. Close more of what you already have.
- Speed-to-lead follow-up
- Lead qualification
- Quote follow-up
- Consultation and demo bookings
- Payment and invoice reminders
- Renewal reminders
32 USE CASES
Pick one. Launch it this week.
Abandoned cart recoveryAbandoned checkout recoveryBrowse abandonmentWelcome seriesWin-back campaignsReplenishment remindersReview requestsPromotions and sales campaignsProduct and service launchesEvent and webinar invitationsAd lead follow-upBirthday and anniversary messagesBack-in-stock and waitlist alertsSpeed-to-lead follow-upLead qualificationQuote follow-upAbandoned cart recoveryAbandoned checkout recoveryBrowse abandonmentWelcome seriesWin-back campaignsReplenishment remindersReview requestsPromotions and sales campaignsProduct and service launchesEvent and webinar invitationsAd lead follow-upBirthday and anniversary messagesBack-in-stock and waitlist alertsSpeed-to-lead follow-upLead qualificationQuote follow-up
Consultation and demo bookingsPayment and invoice remindersRenewal remindersTrial and intro offer conversionMissed call follow-upUpsell and cross-sellOrder and shipping updatesPost-purchase careAppointment confirmations and remindersShared inbox for customer questionsJob and service updatesNo-show and cancellation recoveryCustomer feedback and CSATCustomer onboardingService alerts and announcementsService due and recall remindersConsultation and demo bookingsPayment and invoice remindersRenewal remindersTrial and intro offer conversionMissed call follow-upUpsell and cross-sellOrder and shipping updatesPost-purchase careAppointment confirmations and remindersShared inbox for customer questionsJob and service updatesNo-show and cancellation recoveryCustomer feedback and CSATCustomer onboardingService alerts and announcementsService due and recall reminders
Start free trial7-day free trial · free onboarding and Meta verification help
WHO IT’S FOR
Built for businesses that run on follow-up.
EXAMPLE STORIES
See it in businesses like yours.
Dental clinicA dental clinic reminding every patient from its booking exportFront desk staff were phoning patients the day before each appointment. On busy days, many calls went unanswered and chairs sat empty.Read the scenario →
Trades and servicesA kitchen renovator following up every quoteQuotes went out by email and most were never chased. The owner was on site all day and follow-up depended on remembering at night.Read the scenario →
Online storeA homewares store following up abandoned checkoutsPlenty of shoppers reached checkout and left. Email reminders were easy to miss, and nobody could answer the questions that stopped the purchase.Read the scenario →
Example scenarios, not customer case studies. Want to be one of our first real stories? Join the founding customer programme.
YOUR NUMBERS, NOT OURS
What is slow follow-up costing you?
Your own figures. We don’t promise a recovery rate.
Abhishek MehtaFounder and CEO, Alite Projects
FROM THE FOUNDER
“For more than a decade my team has built growth systems for agencies and their clients. We kept seeing the same thing: businesses paid to win attention, then lost the customer in the follow-up. A quote nobody chased. A booking nobody confirmed. ConvoHut is the tool we wanted for them. It follows up every enquiry, quote and booking on the channel people actually answer, from the business’s own number.”
Abhishek Mehta, Founder and CEO
2014Alite Projects founded
60+specialists
4locations: Melbourne, Zurich, Vadodara, Nashik
MetaTech Provider
WHY TEAMS TRUST CONVOHUT
Built on Meta’s official platform. Run from Australia.
Meta Tech ProviderBuilt on the official WhatsApp Business Platform (Cloud API).Your number, your accountYour WhatsApp Business Account and customer data stay yours. Meta bills you directly, with no markup.Consent checks before sendingOpt-in status and opt-outs are checked for each contact before a marketing message goes out.Hosted on AWSConvoHut runs on Amazon Web Services. See how we handle security and data.Privacy, DPA and sub-processorsPublished terms, a data processing agreement and a list of every sub-processor.Australian companyAlite Projects Pty Ltd, ABN 38 698 554 148, Melbourne. Onboarding help from real people.
FACTS, NOT FORECASTS
0%markup on Meta message charges
32ready-made use cases
4stages from trigger to live
A$0onboarding and Meta verification help
PRICING
From A$24 a month.
7-day free trial. Meta bills messages to you at cost. Enterprise adds custom integrations.
FAQ
Quick answers.
Still unsure? Read the full FAQ or book a 30-minute demo.
What does ConvoHut do?
Automates WhatsApp campaigns, lead follow-up, reminders and updates from your own number, with a shared inbox for replies.
What can trigger an automation?
A new Google Sheets row, a Shopify event, a Zapier-connected app or a contact list. Enterprise adds custom integrations.
Do I need a developer?
No. See the step-by-step walkthrough of creating and activating an automation.
Who owns the number?
You do. Meta bills your message usage directly, with no ConvoHut markup.
What happens after the 7-day trial?
Choose a plan to keep going. If you don’t, your account is paused and we keep your data for 30 days.
Do I pay Meta separately?
Yes. Meta bills WhatsApp message charges to you directly, at Meta’s rates. ConvoHut’s plan is separate and adds no markup.
How long does setup take?
Connecting a number through Meta’s secure signup takes about 15 minutes. We help with onboarding and Meta verification for free.
How much does it cost?
Plans start at A$24 a month billed annually, or A$34 month to month, plus Meta’s message charges.
LIVE NOW · 7-DAY FREE TRIAL
More sales from every conversation.
WhatsApp marketing, sales and support from your own number. 7-day free trial, free onboarding and Meta verification help.
- Meta Tech Provider
- Hosted on AWS
- Australian company
- Your number stays yours
