EXAMPLE SCENARIO · TRADES AND SERVICES

A kitchen renovator following up every quote

Quotes went out by email and most were never chased. The owner was on site all day and follow-up depended on remembering at night.

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Sheet · Quote sent 3 days ago

Illustrative example. Names and details are made up.

Example scenario. This shows how a business like this could use ConvoHut. It is not a customer case study, and it makes no claim about results.

The situation

Quotes went out by email and most were never chased. The owner was on site all day and follow-up depended on remembering at night.

What starts it

A new row in the quotes sheet, added when a quote is sent.

How it runs in ConvoHut

  1. Each quote sent adds a row to the quotes sheet.
  2. Three days later the journey sends a friendly check-in.
  3. If there is no reply, a second message follows a week later, then the journey stops.
  4. Any reply stops the journey and notifies the owner.

What to measure

  • Share of quotes that get a reply
  • Quotes accepted per month
  • Days from quote to decision

Use ConvoHut’s reporting to track replies and outcomes by journey, and compare with the month before you started.

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