ECOMMERCE
Turn WhatsApp into a sales channel for your store.
Recover carts and checkouts, send order updates, bring customers back to reorder and answer pre-sale questions, all connected to Shopify or your order sheet.
7-day free trial · about 15 minutes to connect your number · Meta bills message charges to you directly (you add a card in Meta)
BEFORE THE SALE
Answer questions and recover buyers who hesitate.
Abandoned checkout recovery
Someone who reached checkout has already chosen what to buy. A timely WhatsApp message with their checkout link and a real person behind it clears the last hurdle.
Shopify · ZapierSee the journey →MarketingAbandoned cart recovery
A left cart is a customer halfway to yes. Start a friendly WhatsApp conversation that answers the question stopping them, with their saved cart one tap away.
Shopify · Google Sheets · ZapierSee the journey →MarketingBrowse abandonment
When a known customer keeps looking at the same product, a light, helpful message can answer the question they haven’t asked yet.
Zapier · Google SheetsSee the journey →MarketingBack-in-stock and waitlist alerts
When a popular product returns, message everyone who asked, before the stock runs out again.
Google Sheets · Zapier · ShopifySee the journey →AFTER THE SALE
Keep customers informed and help them love what they bought.
Order and shipping updates
Send order confirmations, dispatch and delivery updates on WhatsApp, and handle any questions in the same thread.
Shopify · Google Sheets · ZapierSee the journey →SupportPost-purchase care
After a purchase or service, send setup tips, care guidance and a way to ask questions, so customers get value and come back.
Shopify · Google Sheets · ZapierSee the journey →MarketingReview requests
The best time to ask for a review is right after a good experience. A WhatsApp message with a direct link makes it easy for happy customers to say so.
Google Sheets · Shopify · ZapierSee the journey →REPEAT REVENUE
Bring customers back at the right time.
Replenishment reminders
For products people use up, a timely WhatsApp message makes reordering effortless, and keeps them from buying elsewhere.
Shopify · Google Sheets · ZapierSee the journey →SalesUpsell and cross-sell
After a purchase or visit, recommend what naturally goes with it, and let customers ask questions before they buy.
Shopify · Google Sheets · ZapierSee the journey →MarketingWin-back campaigns
Customers who haven’t bought or visited in a while usually haven’t left for good. A personal WhatsApp check-in brings many of them back.
Google Sheets · Shopify · ZapierSee the journey →MarketingPromotions and sales campaigns
Send your sale, new menu or seasonal offer to the customers most likely to care, and handle the questions it creates in the same conversation.
Google Sheets · Contact import · ShopifySee the journey →FAQ
Questions.
Do I need Shopify?
Shopify connects natively. Other platforms can send orders to a Google Sheet or through Zapier.
Can I message every visitor?
Only customers who gave you their WhatsApp number and agreed to hear from you.
WATCH
A cart left at checkout is a question.
A shopper stops at checkout. ConvoHut waits, asks on WhatsApp and hands the reply to your team.
FOR ECOMMERCE
A checkout left behind starts a follow-up.
Store events trigger the journey, and replies land in the shared inbox.
Choosing what starts a journey
WHY TEAMS TRUST CONVOHUT
Built on Meta’s official platform. Run from Australia.
LIVE NOW · 7-DAY FREE TRIAL
More sales from every conversation.
WhatsApp marketing, sales and support from your own number. 7-day free trial, free onboarding and Meta verification help.
- Meta Tech Provider
- Hosted on AWS
- Australian company
- Your number stays yours
