Last updated: 28 September 2026
1. Sub-processors engaged by ConvoHut
| Provider | Purpose | Applies |
|---|---|---|
| Amazon Web Services | Cloud hosting and storage for ConvoHut | Where ConvoHut stores and processes data |
| Alite Projects (related company, India) | Engineering and support | Access where needed to build and support the Service |
| Zoho | Handling website enquiries and partner applications (our own data, not Customer Data) | Website forms |
2. Services you connect
These services act under your own agreement with them. We list them so you can see where data goes.
| Service | Purpose | Applies |
|---|---|---|
| Meta Platforms (WhatsApp Business Platform, Cloud API) | Sending and receiving WhatsApp messages; hosting message content for up to 30 days | Under your own agreement with Meta; Meta data centres |
| Google (Google Sheets API) | Reading the spreadsheets you connect | Only if you connect Google Sheets |
| Zapier | Receiving data from apps you connect through Zapier | Only if you use Zapier |
| Shopify | Receiving store events from the Shopify store you connect | Only if you connect Shopify |
3. Changes
We’ll give at least 30 days’ notice before adding a sub-processor that processes Customer Data, by updating this page and emailing the account owner of every workspace.
Alite Projects Pty Ltd (ABN 38 698 554 148), trading as ConvoHut. Melbourne, Victoria, Australia. Questions: abhishek@convohut.com.