Your sheet identifies a member who has not attended
FITNESS STUDIOS
Notice the member who has gone quiet.
Class confirmations and permission-based re-engagement using eligible customer signals from a connected Google Sheet.
7-day free trial · about 15 minutes to connect your number · Meta bills message charges to you directly (you add a card in Meta)
Sheet · Trial day 3
Illustrative example. Names and details are made up.
FROM YOUR SHEET TO WHATSAPP
Your existing exports are enough to start.
Most fitness studios already export bookings, enquiries or due lists. Connect that Google Sheet, map the phone column and let each new row start the right conversation.
Browse sheet-triggered recipes →EXAMPLE JOURNEY
Start with a practical customer moment.
Supply the eligible contact and event in Google Sheets. Send a relevant administrative or consented follow-up. The member replies or books a return visit.
The person reaches the goal, the source event changes, an opt-out arrives or the follow-up limit is met.
GOOGLE SHEETS
Your sheet supplies the context.
Class confirmations and permission-based re-engagement
Use a new row to pass the contact, the reason for the message and the next step. Keep the source record current.
- Contact name and WhatsApp number
- Relevant event or booking reference
- Permission and suppression status
- A team member who owns the reply
YOUR OPERATING RULES
Set the boundaries before activation.
Use attendance data responsibly. Avoid inferring health conditions or sending pressure-based messages.
Keep messages relevant
Send only the information needed for this customer moment.
Handle replies properly
Assign a person who can resolve requests or route them safely.
Stop when the context changes
A cancellation, completed goal or opt-out must change the follow-up.
GET STARTED
Set up the first journey.
- 01
Choose one administrative or permission-based use case.
- 02
Prepare a small set of test records in your connected sheet.
- 03
Review template wording and sector requirements.
- 04
Test confirmations, changes, opt-outs and missing data.
- 05
Review outcomes with the person handling replies.
USE CASES FOR FITNESS STUDIOS
What fitness studios run on ConvoHut.
Marketing, sales and support journeys that suit fitness studios, each with a free PDF playbook.
Sales
Trial and intro offer conversion
Check in during the trial, help people get value quickly and make the offer before it ends.
Google Sheets · ZapierSee the journey →SalesRenewal reminders
Remind customers before a membership, policy, subscription or registration expires, with one tap to renew or a reply to ask questions.
Google Sheets · ZapierSee the journey →MarketingEvent and webinar invitations
Invite, confirm and remind attendees on WhatsApp, and follow up afterwards with the replay or next step.
Google Sheets · Zapier · Contact importSee the journey →MarketingWin-back campaigns
Customers who haven’t bought or visited in a while usually haven’t left for good. A personal WhatsApp check-in brings many of them back.
Google Sheets · Shopify · ZapierSee the journey →SupportCustomer onboarding
Guide new customers or members through their first days with short, timely WhatsApp messages, and answer questions in the same thread.
Google Sheets · ZapierSee the journey →MarketingPromotions and sales campaigns
Send your sale, new menu or seasonal offer to the customers most likely to care, and handle the questions it creates in the same conversation.
Google Sheets · Contact import · ShopifySee the journey →LIVE NOW · 7-DAY FREE TRIAL
More sales from every conversation.
WhatsApp marketing, sales and support from your own number. 7-day free trial, free onboarding and Meta verification help.
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