Emails go unread
Promotions compete with dozens of others in a crowded inbox. WhatsApp messages arrive where customers already chat.
FOR MARKETING TEAMS
WhatsApp marketing that starts conversations.
Send campaigns people actually read, welcome new customers, recover carts and bring lapsed customers back. Every message invites a reply, and every reply reaches your team.
7-day free trial · about 15 minutes to connect your number · Meta bills message charges to you directly (you add a card in Meta)
THE PROBLEM
Campaigns and journeys that start conversations, not just clicks.
Campaigns are one-way
SMS and email make it hard to ask a question. On WhatsApp, a campaign becomes a conversation your team can close.
Timing is guesswork
Journeys send when something happens (a cart, a sign-up, a lapsed date), not when the calendar says so.
13 USE CASES
What marketing teams run on ConvoHut.
Each one has a full journey, sample messages and a free PDF playbook.
Abandoned cart recovery
A left cart is a customer halfway to yes. Start a friendly WhatsApp conversation that answers the question stopping them, with their saved cart one tap away.
Shopify · Google Sheets · ZapierSee the journey →Abandoned checkout recovery
Someone who reached checkout has already chosen what to buy. A timely WhatsApp message with their checkout link and a real person behind it clears the last hurdle.
Shopify · ZapierSee the journey →Browse abandonment
When a known customer keeps looking at the same product, a light, helpful message can answer the question they haven’t asked yet.
Zapier · Google SheetsSee the journey →Welcome series
When someone subscribes, signs up or buys for the first time, welcome them on WhatsApp with something useful and an open door to reply.
Google Sheets · Zapier · ShopifySee the journey →Win-back campaigns
Customers who haven’t bought or visited in a while usually haven’t left for good. A personal WhatsApp check-in brings many of them back.
Google Sheets · Shopify · ZapierSee the journey →Replenishment reminders
For products people use up, a timely WhatsApp message makes reordering effortless, and keeps them from buying elsewhere.
Shopify · Google Sheets · ZapierSee the journey →Review requests
The best time to ask for a review is right after a good experience. A WhatsApp message with a direct link makes it easy for happy customers to say so.
Google Sheets · Shopify · ZapierSee the journey →Promotions and sales campaigns
Send your sale, new menu or seasonal offer to the customers most likely to care, and handle the questions it creates in the same conversation.
Google Sheets · Contact import · ShopifySee the journey →Product and service launches
Build a waitlist, then tell everyone the moment you launch, with a conversation ready for their questions.
Google Sheets · Zapier · Contact importSee the journey →Event and webinar invitations
Invite, confirm and remind attendees on WhatsApp, and follow up afterwards with the replay or next step.
Google Sheets · Zapier · Contact importSee the journey →Ad lead follow-up
Leads from Facebook and Instagram lead forms go cold fast. Send them to ConvoHut through Zapier or a sheet, and start a WhatsApp conversation while they still remember clicking.
Zapier · Google SheetsSee the journey →Birthday and anniversary messages
A personal message on a birthday or membership anniversary is one of the few marketing messages people are glad to get.
Google Sheets · Contact import · ZapierSee the journey →Back-in-stock and waitlist alerts
When a popular product returns, message everyone who asked, before the stock runs out again.
Google Sheets · Zapier · ShopifySee the journey →THE TOOLS
Everything marketing needs, in one workspace.
Campaigns
Send an approved template to an imported list, a connected sheet or selected contacts, and review the estimated cost first.
Learn more →Journeys
Automate welcome, cart, win-back and replenishment sequences with waits, branches and stop rules.
Learn more →Templates
Write personalised templates with variables from your sheet or store and submit them to Meta for approval.
Learn more →Analytics
See sent, delivered, read and replied for every campaign and journey.
Learn more →GET STARTED
Your first 30 days.
- 01
Week 1: connect your WhatsApp Business Account and the sheet, Zapier app or Shopify store that holds your customer data. We help with Meta verification.
- 02
Week 2: pick one use case with a clear goal, such as abandoned cart recovery or abandoned checkout recovery, and submit the templates.
- 03
Week 3: test every branch and stop rule with your own number and a few colleagues.
- 04
Week 4: go live, watch replies daily and review results after two weeks before adding the next journey.
FAQ
Questions from marketing teams.
Is WhatsApp marketing allowed?
Yes, for customers who have agreed to receive marketing messages from you on WhatsApp. Meta reviews every template, and customers can opt out at any time.
How much do marketing messages cost?
Meta charges per delivered marketing message, depending on the customer’s country. ConvoHut adds no markup; use our cost calculator to estimate.
Can I send images and links?
WhatsApp templates can include a header image and links, subject to Meta’s template review.
ONE NUMBER, THREE TEAMS
Same customers, same inbox.
Marketing, sales and support share one WhatsApp number and one customer history in ConvoHut.
FOR MARKETING
Campaigns people reply to.
Schedule a send to the right segment, then let replies flow to the inbox.
Building and scheduling a campaign
WHY TEAMS TRUST CONVOHUT
Built on Meta’s official platform. Run from Australia.
Meta Tech ProviderBuilt on the official WhatsApp Business Platform (Cloud API).Your number, your accountYour WhatsApp Business Account and customer data stay yours. Meta bills you directly, with no markup.Consent checks before sendingOpt-in status and opt-outs are checked for each contact before a marketing message goes out.Hosted on AWSConvoHut runs on Amazon Web Services. See how we handle security and data.Privacy, DPA and sub-processorsPublished terms, a data processing agreement and a list of every sub-processor.Australian companyAlite Projects Pty Ltd, ABN 38 698 554 148, Melbourne. Onboarding help from real people.
LIVE NOW · 7-DAY FREE TRIAL
More sales from every conversation.
WhatsApp marketing, sales and support from your own number. 7-day free trial, free onboarding and Meta verification help.
- Meta Tech Provider
- Hosted on AWS
- Australian company
- Your number stays yours
