CONTACTS & AUDIENCES
Your contacts, ready for the right message.
Add contacts one at a time, import a list, or connect a Google Sheet or Shopify store, then choose who each campaign or journey is for.
7-day free trial · about 15 minutes to connect your number · Meta bills message charges to you directly (you add a card in Meta)
WHAT YOU CAN DO
Contacts & audiences in ConvoHut.
Add contacts by hand
Add a customer in seconds with their name and WhatsApp number.
Import a list
Upload a spreadsheet of contacts who agreed to hear from you.
Connect your sources
Contacts can come from a connected sheet, Zapier or Shopify.
Use your columns
Names, dates, products and other columns personalise messages.
Respect opt-outs
Opted-out contacts are excluded from marketing sends.
Keep it tidy
Keep one record per number so customers aren’t messaged twice.
HOW TEAMS USE IT
Marketing, sales and support.
Build lists for promotions, launches and birthdays.
DETAILS
Consent comes first.
- Only add people who gave you their WhatsApp number and agreed to hear from you.
- Record where consent came from, such as a form, checkout or in person.
- Honour opt-outs immediately.
FAQ
Questions.
What format should my import be?
A spreadsheet with a header row and a column of WhatsApp numbers in international format.
Can I add contacts from a paper sign-up sheet?
Yes, as long as they agreed to WhatsApp messages. Add them by hand or in a spreadsheet import.
AUDIENCES
Your columns become WhatsApp fields.
Map the phone, name and any other column once, and every new row is ready to message.
Mapping sheet columns to WhatsApp fields
LIVE NOW · 7-DAY FREE TRIAL
More sales from every conversation.
WhatsApp marketing, sales and support from your own number. 7-day free trial, free onboarding and Meta verification help.
- Meta Tech Provider
- Hosted on AWS
- Australian company
- Your number stays yours
