SHARED TEAM INBOX
Every WhatsApp conversation, one team inbox.
Replies from campaigns, journeys and new customer messages land in one shared inbox, with the customer’s details and the journey that started the conversation.
7-day free trial · about 15 minutes to connect your number · Meta bills message charges to you directly (you add a card in Meta)
WHAT YOU CAN DO
Shared team inbox in ConvoHut.
One inbox for the team
Everyone works from the same WhatsApp number and conversation history.
Context with every chat
See the customer and the campaign or journey behind the message.
Notifications
The right teammate is alerted when a customer replies.
Reply freely in the 24-hour window
Answer in your own words while the customer service window is open.
Reopen with templates
After 24 hours, restart the conversation with an approved template.
History that stays
Conversations stay with the business, not on personal phones.
HOW TEAMS USE IT
Marketing, sales and support.
Answer questions that campaigns create, and turn them into orders.
Handle order, booking and service questions in one place.
FAQ
Questions.
Can the whole team use it?
Yes. Your team shares one inbox for your WhatsApp number.
Is there a chatbot?
Not today. Your team answers replies. AI-assisted replies are on the roadmap.
Can I keep using the WhatsApp app on the same number?
Not with ConvoHut. A number connected to ConvoHut runs on the WhatsApp Business Platform, so use a new or spare number, or move your existing number across. Chats in the app aren’t transferred.
SHARED INBOX
Replies land where your team can pick them up.
Every reply to a journey or campaign arrives in one inbox, with the conversation history attached.
Replies landing in the shared inbox
LIVE NOW · 7-DAY FREE TRIAL
More sales from every conversation.
WhatsApp marketing, sales and support from your own number. 7-day free trial, free onboarding and Meta verification help.
- Meta Tech Provider
- Hosted on AWS
- Australian company
- Your number stays yours
