SHOPIFY
WhatsApp journeys for your Shopify store.
Recover checkouts, send order updates and bring customers back, using the Shopify events and consent you already have.
7-day free trial · about 15 minutes to connect your number · Meta bills message charges to you directly (you add a card in Meta)
USE CASES
What you can do with Shopify.
Abandoned cart recovery
A left cart is a customer halfway to yes. Start a friendly WhatsApp conversation that answers the question stopping them, with their saved cart one tap away.
Shopify · Google Sheets · ZapierSee the journey →MarketingAbandoned checkout recovery
Someone who reached checkout has already chosen what to buy. A timely WhatsApp message with their checkout link and a real person behind it clears the last hurdle.
Shopify · ZapierSee the journey →MarketingWelcome series
When someone subscribes, signs up or buys for the first time, welcome them on WhatsApp with something useful and an open door to reply.
Google Sheets · Zapier · ShopifySee the journey →MarketingWin-back campaigns
Customers who haven’t bought or visited in a while usually haven’t left for good. A personal WhatsApp check-in brings many of them back.
Google Sheets · Shopify · ZapierSee the journey →MarketingReplenishment reminders
For products people use up, a timely WhatsApp message makes reordering effortless, and keeps them from buying elsewhere.
Shopify · Google Sheets · ZapierSee the journey →MarketingReview requests
The best time to ask for a review is right after a good experience. A WhatsApp message with a direct link makes it easy for happy customers to say so.
Google Sheets · Shopify · ZapierSee the journey →MarketingPromotions and sales campaigns
Send your sale, new menu or seasonal offer to the customers most likely to care, and handle the questions it creates in the same conversation.
Google Sheets · Contact import · ShopifySee the journey →MarketingBack-in-stock and waitlist alerts
When a popular product returns, message everyone who asked, before the stock runs out again.
Google Sheets · Zapier · ShopifySee the journey →SalesUpsell and cross-sell
After a purchase or visit, recommend what naturally goes with it, and let customers ask questions before they buy.
Shopify · Google Sheets · ZapierSee the journey →SETUP
How it connects.
- 01
Install and connect your Shopify store to ConvoHut.
- 02
Connect your own WhatsApp Business Account; we help with Meta verification.
- 03
Choose a journey, such as abandoned checkout or order updates, and approve its templates.
- 04
Test with a real order using your own number, then switch it on.
DATA
Events ConvoHut uses.
- Carts and checkouts that weren’t completed
- Orders placed, paid and shipped
- New customers, with the marketing consent you collect at checkout
FAQ
Shopify questions.
Can I message every customer?
Only customers who gave you their WhatsApp number and agreed to marketing messages should enter marketing journeys.
Do I need a developer?
No. Connect the store, choose a journey and approve the templates.
What about other ecommerce platforms?
Send orders to a Google Sheet or connect through Zapier. WooCommerce is on the roadmap.
WATCH
A cart left at checkout is a question.
A shopper stops at checkout. ConvoHut waits, asks on WhatsApp and hands the reply to your team.
SHOPIFY
Store events start the conversation.
An abandoned checkout or a new order starts the journey you have set for it.
Choosing what starts a journey
LIVE NOW · 7-DAY FREE TRIAL
More sales from every conversation.
WhatsApp marketing, sales and support from your own number. 7-day free trial, free onboarding and Meta verification help.
- Meta Tech Provider
- Hosted on AWS
- Australian company
- Your number stays yours
