EXAMPLE SCENARIO · REAL ESTATE AGENCY

A real estate agency answering every enquiry first

Enquiries arrived from portals, ads and the website. Agents were at inspections, and the first agency to reply often got the viewing.

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Illustrative example. Names and details are made up.

Example scenario. This shows how a business like this could use ConvoHut. It is not a customer case study, and it makes no claim about results.

The situation

Enquiries arrived from portals, ads and the website. Agents were at inspections, and the first agency to reply often got the viewing.

What starts it

A new lead in a Google Sheet, fed by Meta lead ads and the website form.

How it runs in ConvoHut

  1. Each new enquiry adds a row to the leads sheet.
  2. Within minutes, the lead gets a WhatsApp reply offering viewing times.
  3. The reply is assigned to the listing agent in the shared inbox.
  4. Leads that don’t reply get one reminder the next day.

What to measure

  • Time from enquiry to first reply
  • Share of enquiries that book a viewing
  • Enquiries handled per agent

Use ConvoHut’s reporting to track replies and outcomes by journey, and compare with the month before you started.

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