TEMPLATES: HOME SERVICES & TRADES

WhatsApp templates for home services & trades.

Plumbers, electricians, builders, cleaners and installers: quotes, bookings, arrival and reviews. 8 ready-to-edit templates (3 marketing · 5 utility), each with sample values and a live preview.

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Café owner at the counter smiling at her phone

Sheet · No visit in 60 days

Illustrative example. Names and details are made up.

Tradesperson in hi-vis checking his phone on site

Sheet · Quote sent 3 days ago

Illustrative example. Names and details are made up.

READY TO ADAPT

Start from wording that already fits.

Each template is written to Meta’s rules. Change the details to suit your business, then submit it for approval from ConvoHut.

How to write templates that get approved →

Written to Meta’s guidelines, not pre-approved. Meta reviews every template you submit and decides its category. These are written to pass review: clear purpose, sample values, no variables at the start or end, opt-out wording on marketing, and no requests for sensitive information. Replace “Northline” with your business name and adjust the wording to your voice.

missed_call_v1UtilitySales

Header: None
Footer: None
Buttons: None
Language: English

Body

Hi, sorry we missed your call to {{1}}. How can we help? Reply here with a few details and we’ll get back to you today.

Variable	Sample value for Meta
`{{1}}`	Northline Plumbing

Why it’s written this way: A direct response to the customer’s call. Keep it to their request.

Hi, sorry we missed your call to Northline Plumbing. How can we help? Reply here with a few details and we’ll get back to you today.

10:02 am

quote_sent_v1UtilitySales

Header: None
Footer: None
Buttons: View quote (website link), I have a question (quick reply)
Language: English

Body

Hi {{1}}, your quote {{2}} for {{3}} is ready. It’s valid until {{4}}.

Variable	Sample value for Meta
`{{1}}`	Ben
`{{2}}`	Q-2041
`{{3}}`	a hot water system replacement
`{{4}}`	31 Oct

Hi Ben, your quote Q-2041 for a hot water system replacement is ready. It’s valid until 31 Oct.

10:02 am

View quoteI have a question

quote_followup_v1MarketingSales

Header: None
Footer: Reply STOP to opt out
Buttons: Book it in (quick reply), Questions (quick reply)
Language: English

Body

Hi {{1}}, just checking in on quote {{2}}. Any questions? We have availability from {{3}} if you’d like to go ahead.

Variable	Sample value for Meta
`{{1}}`	Ben
`{{2}}`	Q-2041
`{{3}}`	Fri 16 Oct

Hi Ben, just checking in on quote Q-2041. Any questions? We have availability from Fri 16 Oct if you’d like to go ahead.

Reply STOP to opt out

10:02 am

Book it inQuestions

job_booked_v1UtilitySupport

Header: None
Footer: None
Buttons: None
Language: English

Body

Hi {{1}}, your {{2}} is booked for {{3}} between {{4}}.

Variable	Sample value for Meta
`{{1}}`	Ben
`{{2}}`	hot water replacement
`{{3}}`	Fri 16 Oct
`{{4}}`	8–10 am

Hi Ben, your hot water replacement is booked for Fri 16 Oct between 8–10 am.

10:02 am

on_the_way_v1UtilitySupport

Header: None
Footer: None
Buttons: None
Language: English

Body

Hi {{1}}, {{2}} is on the way and should arrive at about {{3}}.

Variable	Sample value for Meta
`{{1}}`	Ben
`{{2}}`	Mia from Northline Plumbing
`{{3}}`	9:15 am

Hi Ben, Mia from Northline Plumbing is on the way and should arrive at about 9:15 am.

10:02 am

job_complete_v1UtilitySupport

Header: Job complete
Footer: None
Buttons: Pay invoice (website link)
Language: English

Body

Hi {{1}}, your {{2}} is complete. Your invoice {{3}} for {{4}} is attached.

Variable	Sample value for Meta
`{{1}}`	Ben
`{{2}}`	hot water replacement
`{{3}}`	INV-5520
`{{4}}`	$2,180.00

PDFJob complete.pdf

Hi Ben, your hot water replacement is complete. Your invoice INV-5520 for $2,180.00 is attached.

10:02 am

Pay invoice

review_v1MarketingMarketing

Header: None
Footer: Reply STOP to opt out
Buttons: Leave a review (website link)
Language: English

Body

Hi {{1}}, thanks for choosing us. If you’re happy with the work, would you leave a quick review? It really helps a local business.

Variable	Sample value for Meta
`{{1}}`	Ben

Hi Ben, thanks for choosing us. If you’re happy with the work, would you leave a quick review? It really helps a local business.

Reply STOP to opt out

10:02 am

Leave a review

seasonal_v1MarketingMarketing

Header: None
Footer: Reply STOP to opt out
Buttons: Book now (website link)
Language: English

Body

Hi {{1}}, {{2}} is coming. Book your {{3}} now and beat the rush.

Variable	Sample value for Meta
`{{1}}`	Ben
`{{2}}`	Summer
`{{3}}`	air conditioner service

Hi Ben, Summer is coming. Book your air conditioner service now and beat the rush.

Reply STOP to opt out

10:02 am

Book now

MORE TEMPLATES

Templates for other industries.

FAQ

Using these templates.

How do I submit a template to Meta?

In ConvoHut, go to Templates, choose Create Template, pick the category, paste the body, add sample values for each variable and submit. Meta usually reviews within 24 hours.

Why did Meta change my template’s category?

Meta checks the content. If a utility template includes promotional wording, Meta can reclassify it as marketing, which is charged at the marketing rate.

Can I change the wording?

Yes. Write in your own voice. Keep the purpose clear, give sample values, and keep variables away from the start and end of the body.

Do I need consent to send these?

Yes. Only message people who agreed to hear from your business on WhatsApp. Marketing messages also need a simple way to opt out.

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Tradesman in his van replying to a customer on his phone