Hi Sarah, your appointment with Dr Lee is booked for Mon 12 Oct at 9:30 am. Reply YES to confirm or CHANGE to reschedule.
10:02 amYesChange
TEMPLATES: CLINICS & ALLIED HEALTH
WhatsApp templates for clinics & allied health.
Physio, dental, chiro, psychology and GP clinics: bookings, reminders, forms and recalls. Keep health details out of messages. 8 ready-to-edit templates (2 marketing · 6 utility), each with sample values and a live preview.
7-day free trial · about 15 minutes to connect your number · Meta bills message charges to you directly (you add a card in Meta)
Sheet · Vaccination due
Illustrative example. Names and details are made up.
Sheet · Clinic update
Illustrative example. Names and details are made up.
READY TO ADAPT
Start from wording that already fits.
Each template is written to Meta’s rules. Change the details to suit your business, then submit it for approval from ConvoHut.
How to write templates that get approved →Written to Meta’s guidelines, not pre-approved. Meta reviews every template you submit and decides its category. These are written to pass review: clear purpose, sample values, no variables at the start or end, opt-out wording on marketing, and no requests for sensitive information. Replace “Northline” with your business name and adjust the wording to your voice.
Hi Sarah, a reminder of your appointment tomorrow at 9:30 am with Dr Lee. Please arrive 10 minutes early. Reply CHANGE if you can’t make it.
10:02 amSee you thenChange
Hi Sarah, before your first visit on Mon 12 Oct, please complete your new patient form. It takes about five minutes.
10:02 amComplete form
Hi Sarah, a spot has opened with Dr Lee on Sat 10 Oct at 2:15 pm. You asked to hear about earlier times. Would you like it?
10:02 amYes, book itNo thanks
Hi Sarah, we missed you at your appointment today. Would you like to book another time?
10:02 amRebook
PDFReceipt.pdf
Hi Sarah, thanks for your payment of $95.00 for your visit on 12 Oct. Your receipt is attached.
10:02 amHi Sarah, it’s time to book your next check-up. Tap below to choose a time that suits.
Reply STOP to opt out
10:02 amBook online
Hi Sarah, Dr Patel has joined our team and is now taking bookings, including Saturday appointments.
Reply STOP to opt out
10:02 amBook online
MORE TEMPLATES
Templates for other industries.
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FAQ
Using these templates.
How do I submit a template to Meta?
In ConvoHut, go to Templates, choose Create Template, pick the category, paste the body, add sample values for each variable and submit. Meta usually reviews within 24 hours.
Why did Meta change my template’s category?
Meta checks the content. If a utility template includes promotional wording, Meta can reclassify it as marketing, which is charged at the marketing rate.
Can I change the wording?
Yes. Write in your own voice. Keep the purpose clear, give sample values, and keep variables away from the start and end of the body.
Do I need consent to send these?
Yes. Only message people who agreed to hear from your business on WhatsApp. Marketing messages also need a simple way to opt out.
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