WOOCOMMERCE TO GOOGLE SHEETS
WooCommerce to Google Sheets, then WhatsApp.
How to add a Google Sheets row for each new WooCommerce record, so ConvoHut can start a WhatsApp journey from it. This takes Zapier, Make or a webhook.
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Illustrative example. Names and details are made up.
STORES & PAYMENTS
The options.
Trigger, then Google Sheets “Create Spreadsheet Row”
Triggers you can use:
- Order
- Customer
- Subscription
- Booking
Make, webhooks and more
- WooCommerce webhooks (WooCommerce → Settings → Advanced → Webhooks, topic “Order created”) to a Google Apps Script web app or a Make webhook
- Third-party Google Sheets plugins listed on woocommerce.com
- WooCommerce’s own guide uses its Zapier extension to save orders to Sheets.
- WooCommerce disables a webhook after 5 failed deliveries by default. Check it’s still active.
- Guest carts can’t be followed up before checkout starts, so cart recovery works from the checkout stage.
THE SHEET
The columns to send.
Send one row per record, with the column names in row 1. Phone is the only required column and must include the country code.
- First name
- Phone
- Order
- Total
- Status
- Consent: that the person agreed to WhatsApp messages
| A | B | C | D | E | |
|---|---|---|---|---|---|
| 1 | First name | Phone | Order | Total | Status |
| 2 | Sarah | +61 412 000 184 | #10482 | $148.00 | Paid |
| 3 | Tom | +61 433 000 912 | #10483 | $64.50 | Paid |
| 4 | Ana | +64 21 000 457 | #10484 | $212.00 | Shipped |
Row 1 holds the column names. The highlighted row is the newest: adding it starts the journey. Example data only.
BUILD
Then, in ConvoHut.
- 01
Open Automations, then Create Automation, and choose New Sheet Row as the trigger.
- 02
Pick the spreadsheet and tab, and map Phone and Name.
- 03
Add your approved template, a wait for reply, and a notify step.
- 04
Pass the compliance review for your markets, then Activate Now. Test with your own number first.
RECIPES
Recipes that work with WooCommerce.
Checked against WooCommerce’s, Zapier’s and Google’s documentation in September 2026. Features, plan requirements and trigger names change; check the current documentation when you set it up. ConvoHut isn’t affiliated with WooCommerce.
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