WHAT IT COSTS
Two bills, both visible.
Your ConvoHut plan from A$24 a month, plus Meta’s per-message charges billed to you at cost.
7-day free trial · about 15 minutes to connect your number · Meta bills message charges to you directly (you add a card in Meta)
Illustrative example. Names and details are made up.
BILL 1 · CONVOHUT
One flat plan.
Every plan includes all journeys, campaigns, the shared inbox and unlimited team members, with free onboarding, training and Meta verification help. 7-day free trial.
You’re billed in Australian dollars. Prices in AUD are estimates at exchange rates from 28 September 2026 and will vary.
Growth
For businesses starting WhatsApp automation.
Billed annually: A$288 a year. Save 29%.
Billed monthly. Cancel any time.
7-day free trial · plus GST in AustraliaStart free trialPro
For teams running marketing, sales and support.
Billed annually: A$828 a year. Save 30%.
Billed monthly. Cancel any time.
7-day free trial · plus GST in AustraliaStart free trialBusiness
For higher volumes and multiple locations.
Billed annually: A$2,388 a year. Save 29%.
Billed monthly. Cancel any time.
7-day free trial · plus GST in AustraliaStart free trialEnterprise
For custom systems and larger teams.
Volume pricing, quoted per business.
Talk to usTalk to salesBILL 2 · META, AT COST
Meta charges per delivered message.
| Message type | How Meta charges | Typical use |
|---|---|---|
| Marketing templates | Charged per delivered message, at the rate for the customer’s country. Not delivered to US (+1) numbers. | Offers, launches, abandoned cart, win-back |
| Utility templates | Charged per delivered message, inside or outside the 24-hour customer service window. | Order updates, booking confirmations, payment reminders |
| Authentication templates | Charged per delivered message. | One-time passcodes |
| Service messages | Free-form replies inside the 24-hour customer service window. The first 1,000 each month per business phone number are free, then Meta charges per message. | Answering customer questions |
| Free entry point | When a customer messages you from a Click-to-WhatsApp ad on the WhatsApp mobile app and you reply within 24 hours, every message is free for up to 7 days from your reply. | Ad leads |
Source: Meta’s WhatsApp Business Platform pricing documentation, checked 28 September 2026. Meta prices per delivered message by category and the recipient’s country code, and offers volume tiers on utility and authentication. Meta bills your own Meta account; ConvoHut adds no markup. Always check Meta’s current rate card before you rely on a number.
EXAMPLES
Three quick examples.
Utility template
Charged by Meta at the utility rate for the customer’s country, inside or outside the 24-hour window.
Service reply
The first 1,000 replies each month per business phone number are free, then Meta charges per message.
Up to 7 days free
All messages are free for up to 7 days after a customer messages you from a Click-to-WhatsApp ad, if you reply within 24 hours.
Ad lead follow-up →FAQ
Cost questions.
Does ConvoHut mark up messages?
No. Meta bills message charges to your own Meta account at its published rates.
Is the ConvoHut plan billed per message?
No. One flat plan, based on how many customers you reach each month.
Where do I add a card for Meta charges?
In Meta’s WhatsApp Manager, under your WhatsApp Business Account’s payment settings. We walk you through it during onboarding.
Which currency does Meta bill in?
The currency you choose when you add your payment method in WhatsApp Manager. Treat it as permanent: Meta ties the currency to the WhatsApp Business Account once a payment method is added.
LIVE NOW · 7-DAY FREE TRIAL
More sales from every conversation.
WhatsApp marketing, sales and support from your own number. 7-day free trial, free onboarding and Meta verification help.
- Meta Tech Provider
- Hosted on AWS
- Australian company
- Your number stays yours
