Follow up every test drive and service reminder automatically.
Accelerate dealership operations. Connect your DMS and CRM to trigger personalized, omnichannel conversations that convert leads into sales and service appointments.
Trigger signals from across your dealership ecosystem.
ConvoHut listens for key events in your systems and instantly routes the customer into the right automated journey.
Pre-built automotive journeys.
Deploy high-converting communication sequences in minutes, tailored specifically for the automotive lifecycle.
Test Drive Confirmations
Automate SMS and WhatsApp reminders, capture pre-drive document uploads, and follow up immediately post-drive for feedback and next steps.
Service Reminders
Trigger maintenance reminders based on mileage estimations or DMS schedules. Offer one-click booking links.
Finance Nurture
Guide prospects through document collection securely. Keep them updated on application status automatically.
Configurator Follow-up
Send a beautiful PDF summary of their configured vehicle to their WhatsApp, prompting a sales conversation.
Valuation Updates
Re-engage past valuation requests with updated market prices to stimulate trade-in discussions.
New Model Alerts
Targeted campaigns for lease renewals.
Frequently Asked Questions
How does it sync with our Dealer Management System (DMS)?
ConvoHut offers robust REST APIs and pre-built integrations for major automotive CRMs and DMS platforms (e.g., CDK Global, Reynolds and Reynolds). It pushes engagement data back into your system of record in real-time.
Is vehicle and customer data secure?
Yes. We employ enterprise-grade encryption (AES-256) at rest and in transit. We are fully compliant with GDPR and CCPA, ensuring PII and financial data handled during finance applications is strictly protected.
Can we send images or videos for parts and service?
Absolutely. Our platform supports rich media across WhatsApp and MMS. Service technicians can send video walkarounds of required repairs directly to the customer's phone for faster approval.
What happens when a customer needs human assistance?
Our intelligent routing detects complex queries or explicit requests for a representative and instantly pauses the automation, alerting a sales agent or service advisor in your unified inbox to take over smoothly.
How do you handle marketing consent and compliance?
Consent management is built-in. We handle automatic opt-outs, respect channel preferences, and maintain comprehensive audit logs to ensure your dealership remains compliant with local telemarketing and data privacy regulations.
Where to next
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