ConvoHut

Confirm, remind and reschedule without the phone calls.

Automate your appointment lifecycle with intelligent conversational workflows. Reduce no-shows and free up your staff.

Appt: 2:00 PM Tomorrow

Confirmed via SMS

Automated Reminder

Sent 24h prior

Listen to every lifecycle signal

Trigger perfectly timed, context-aware conversations based on your calendar events.

Booking created
Reschedule request
24h before appt
Missed appt
Follow-up due
Feedback needed
New client sign-up

Automated Journeys

Pre-built conversational flows for every appointment scenario.

Confirmation Flows

Instantly verify details and reduce initial friction. Require multi-channel acknowledgment to secure the slot.

STATUS: CONFIRMED

Reminder Sequences

Escalating nudges via SMS and WhatsApp as the appointment approaches.

Rescheduling Bots

Allow clients to easily rebook themselves without calling your front desk, syncing directly to your calendar.

No-show Recovery

Automatically reach out to missed appointments to capture reasons and offer immediate rebooking options, saving lost revenue.

Feedback Collection

Post-appointment surveys to capture CSAT and generate reviews.

Intake Form Delivery

Send necessary paperwork dynamically before the appointment based on service type.

SECURE DATA TRANSFER

Frequently Asked Questions

How does calendar sync work?

We natively integrate with Google Calendar and Outlook/Exchange. Availability is checked in real-time before offering reschedule slots, and new bookings are instantly written back.

What is the automated rescheduling logic?

You configure the rules (e.g., "cannot reschedule within 24 hours of appointment"). The bot enforces these rules, offers the next 3 available slots, and handles the confirmation.

Can we collect deposit payments via chat?

Yes. Through our Stripe integration, bots can present secure payment links within the chat flow before confirming the appointment slot.

Does it support multi-staff environments?

Absolutely. You can map different calendars to different staff members or locations, and route inquiries accordingly.

How often are reminders sent?

Reminder frequency is entirely customizable. A standard cadence is 48 hours prior (email) and 2 hours prior (SMS), but you design the sequence.

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